Services

Enjoy safe, professional, and convenient laboratory services without leaving your home.
Our trained and certified phlebotomy team arrives equipped with all required tools to collect your samples with the same accuracy, privacy, and safety standards followed inside our laboratory.

Why Choose Our Home Visit Service?

✔ Certified professional staff trained in safe phlebotomy procedures and client-centered care

✔ Comfort & privacy with services delivered directly at your preferred location

✔ Ideal for elderly patients, children, busy individuals, and people with limited mobility

✔ Accreditation-level safety in sample handling, labeling, and transportation

✔ Fast results delivered digitally through secure channels

How It Works

Click to book your home appointment

Our team will contact you shortly to confirm the visit time and required tests

A qualified staff member will visit your home to collect the samples

Your results will be delivered securely once ready

Book Your Home Visit

Just one click—and our team comes to you.

The Routine & Microscopy Department at Istidamah Medical Laboratories is one of the most essential units, providing the first line of diagnostic evaluation for a wide range of medical conditions.
Our team performs routine urine, stool, semen, and body fluid analyses using both automated analyzers and manual microscopic techniques, ensuring accurate, consistent, and clinically relevant results.
All procedures follow HCAC (2021), WHO, and CLSI standards to maintain the highest level of quality, safety, and reliability in diagnostic testing.

Our Services Include
Test Category Examples
• Urine Analysis (Routine & Microscopy) Physical, chemical, and microscopic examination for infection, kidney function, and metabolic abnormalities
• Stool Examination Detection of parasites, occult blood, fat, mucus, and signs of digestive or intestinal disorders
• Semen Analysis Evaluation of sperm count, motility, morphology, and vitality according to WHO fertility guidelines
• Body Fluid Analysis Synovial, pleural, peritoneal, and cerebrospinal fluid examination for infection and inflammatory conditions
• Pregnancy Tests (hCG) Rapid and quantitative assays for early pregnancy detection
• Urine Chemistry Detection of proteins, glucose, ketones, bilirubin, and other metabolic markers
• Crystal and Cast Examination Microscopic identification of urinary crystals and casts for renal assessment

Technology & Quality

• Uses automated urine analyzers integrated with digital microscopy systems for enhanced precision.

• Microscopic evaluation is performed by qualified laboratory technologists under standard operating procedures approved by Istidamah’s quality management system.

• Implements Internal and External Quality Control (EQA) as required by HCAC (2021).

• Strict sample handling, labeling, and biosafety protocols ensure accurate and traceable results.

Clinical Importance

The department plays a key role in:

• Early detection of renal and urinary tract diseases.

• Diagnosis of parasitic and gastrointestinal infections.

• Evaluation of male fertility and reproductive health.

• Supportive testing for metabolic and systemic conditions such as diabetes, liver, and kidney diseases.

Commitment to Excellence

In line with Istidamah’s mission of care, respect, and innovation, the department ensures:

• Accurate and timely reporting through the Laboratory Information System (LIS).

• Patient privacy and comfort during sample collection and testing.

• Continuous professional training and adherence to international laboratory standards.

Istidamah Medical Laboratories — Precision Under the Microscope.

The Hematology & Coagulation Department at Istidamah Medical Laboratories provides comprehensive blood analysis services essential for diagnosing and monitoring anemia, bleeding and clotting disorders, infections, and hematologic diseases.
Equipped with fully automated analyzers and managed by qualified hematology specialists, the department ensures accuracy, safety, and rapid turnaround in compliance with HCAC (2021), WHO, and ISO 15189 laboratory quality standards.

Our Services Include
Category Examples
• Complete Blood Count (CBC) RBC, WBC, Platelets, Hemoglobin, Hematocrit, Indices, Differential count
• Peripheral Blood Film & Morphology Evaluation of red and white cell morphology, platelet appearance, and abnormal forms
• Reticulocyte Count Assessment of bone marrow activity and anemia response
• ESR (Erythrocyte Sedimentation Rate) Inflammation and disease activity monitoring
• Coagulation Studies PT, INR, aPTT, Fibrinogen, D-Dimer, Mixing studies
• Special Hematology Tests Hemoglobin electrophoresis, G6PD, Sickle cell screening, Iron studies
• Bone Marrow Preparation (Referral) Smear preparation and differential count for advanced diagnostic centers
• Blood Grouping & Crossmatching ABO/Rh typing, compatibility testing (for referred transfusion cases)

Technology & Quality

• Utilizes fully automated hematology analyzers with digital differential capabilities and triparametric histograms for precision cell analysis.

• Implements Internal Quality Control (IQC) and External Quality Assessment (EQA) per HCAC (2021) and CLSI guidelines.

• All results are reviewed and validated by professional hematologists.

• Follows strict infection prevention, biosafety, and calibration protocols to ensure reliability and patient safety.

Clinical Importance

• Our hematology team works closely with clinicians to:

• Diagnose and monitor anemia, leukemia, infections, and platelet disorders.

• Evaluate bleeding tendencies and thrombosis risk.

• Guide anticoagulant therapy management (e.g., warfarin, heparin monitoring).

• Support preoperative evaluations and chronic disease monitoring.

Commitment to Excellence

• Aligned with Istidamah’s mission and values of professionalism, innovation, and care, the department guarantees:

• Precise and timely reporting integrated through the Laboratory Information System (LIS).

• Patient-centered service ensuring privacy, safety, and clinical support.

• Continuous staff training in hematology advancements and quality control practices.

Istidamah Medical Laboratories — Precision in Every Drop.

The Genetics & DNA Department at Istidamah Medical Laboratories represents the laboratory’s foundation for molecular diagnostics and genetic testing, applying advanced techniques to detect diseases at the DNA and RNA levels.

Currently, the department focuses on COVID-19 molecular testing, using real-time PCR (RT-PCR) — the international gold standard for confirming SARS-CoV-2 infection — with expansion planned to include broader genetic and molecular diagnostics in the future.

Current Services
Test Category Examples & Description
• COVID-19 Molecular Testing (RT-PCR) Detects SARS-CoV-2 RNA using advanced real-time PCR technology with high sensitivity and specificity.
• COVID-19 Antibody & Antigen Testing Serological detection of IgG/IgM antibodies and rapid antigen testing to evaluate past infection or vaccine response.
• Viral Load Quantification (if applicable) Monitoring viral RNA levels for clinical follow-up and treatment decisions.

Quality & Standards

• Conducted under HCAC (2021) and WHO laboratory biosafety level (BSL-2) standards for molecular testing.

• Uses validated PCR assays and strict quality control measures (positive, negative, and internal controls in each run).

• Integrated with Laboratory Information System (LIS) for traceability, confidentiality, and timely reporting.

• Staff are trained in molecular techniques and infection prevention protocols, ensuring both safety and accuracy.

Future Expansion

In alignment with Istidamah’s vision for innovation and medical excellence, the department aims to expand its molecular testing capabilities to include:

• Genetic carrier screening and hereditary disease testing.

• Molecular oncology and pharmacogenomics.

• Prenatal and postnatal genetic evaluation.

• Microbial DNA identification and resistance gene detection.

Istidamah Medical Laboratories — Advancing Molecular Diagnosis with Precision and Care.

The Chemistry & Biochemistry Department at Istidamah Medical Laboratories is the cornerstone of diagnostic excellence, providing a wide spectrum of clinical chemistry and biochemical analyses essential for disease prevention, diagnosis, and treatment monitoring.
Using state-of-the-art automated analyzers from trusted global manufacturers, our department delivers accurate, timely, and reliable results in compliance with HCAC (2021), ISO 15189, and WHO standards for laboratory quality and patient safety.

Our Services Include
Category Examples
• Liver Function Tests (LFTs) ALT (GPT), AST (GOT), ALP, GGT, Total & Direct Bilirubin, Albumin, Total Protein
• Kidney Function Tests (RFTs) Urea, Creatinine, Uric Acid, eGFR, Electrolytes (Na, K, Cl, Ca, P)
• Lipid Profile Total Cholesterol, HDL, LDL, Triglycerides, VLDL, LDL/HDL ratio
• Diabetes & Metabolism Glucose (Fasting, Random, OGTT), HbA1c, Insulin, C-Peptide
• Cardiac Enzymes & Markers CK, CK-MB, LDH, Troponin-I, NT-proBNP
• Bone & Mineral Metabolism Calcium, Phosphorus, Magnesium, Vitamin D, PTH
• Protein Electrophoresis & Special Biochemistry Serum Protein Electrophoresis, CRP (High Sensitivity), Uric Acid, Amylase, Lipase
• Therapeutic Drug Monitoring (TDM) Measurement of drug levels to optimize therapy (e.g., antiepileptics, immunosuppressants, antibiotics)

Technology & Quality

• Utilizes fully automated biochemistry analyzers with bidirectional LIS integration for minimal error and rapid reporting.

• Applies Internal Quality Control (IQC) and External Quality Assessment (EQA) in accordance with HCAC (2021), CAP, and CLSI guidelines.

• Regular equipment calibration, reagent validation, and method verification ensure consistency and precision.

• Comprehensive biosafety and infection control procedures protect staff, patients, and the environment.

Clinical Significance

• Our biochemical testing services assist clinicians in:

• Early detection and monitoring of metabolic, hepatic, renal, and cardiovascular diseases.

• Evaluation of treatment efficacy and therapeutic drug levels.

• Screening for nutritional and endocrine disorders.

• Guiding preventive health strategies through evidence-based biochemical markers.

Commitment to Excellence

• Aligned with Istidamah’s mission of compassion, integrity, and innovation, our Chemistry & Biochemistry Department ensures:

• Patient-centered care through accuracy, speed, and confidentiality.

• Highly trained laboratory professionals with continuous education and competency assessment.

• Collaboration with physicians for accurate interpretation and improved clinical outcomes.

Istidamah Medical Laboratories — Precision Chemistry, Reliable Results, Better Health.

The Immunology & Serology Department at Istidamah Medical Laboratories provides specialized testing for autoimmune, infectious, and immunodeficiency disorders, using advanced technologies to deliver accurate and reliable diagnostic results.
Our mission is to support clinicians with timely, evidence-based laboratory data that guides early detection, disease monitoring, and treatment decisions—all in line with HCAC (2021) and WHO laboratory standards for quality and patient safety.

Our Services Include
Category Examples
• Autoimmune Disease Testing ANA, Anti-dsDNA, Rheumatoid Factor (RF), Anti-CCP, ENA profile, ANCA
• Infectious Serology HBsAg, HBsAb, HCV Ab, HIV I & II, Syphilis (VDRL / TPHA), Brucella, Toxoplasma IgG/IgM
• Inflammation & Immune Response CRP, ESR, ASO Titer, Complement C3/C4, Immunoglobulins (IgA, IgG, IgM, IgE)
• Allergy & Hypersensitivity Panels Total & Specific IgE testing for food, dust, pollen, and drug allergens
• Immunodeficiency Evaluation Quantitative immunoglobulins, CD4/CD8 counts, immune function markers

Technology & Quality Assurance

• Utilizes automated ELISA, CLIA, and turbidimetric systems for enhanced accuracy and reproducibility.

• Conducts Internal Quality Control (IQC) and participates in External Quality Assurance (EQA) programs, aligned with CAP, CLSI, and HCAC 2021 standards.

• Strict adherence to biosafety and infection control protocols, ensuring sample integrity and staff safety.

• Integration with our Laboratory Information System (LIS) for traceable, timely, and confidential reporting.

Clinical Significance

• Our immunology experts collaborate closely with clinicians to:

• Support autoimmune disease diagnosis (e.g., lupus, rheumatoid arthritis, vasculitis).

• Monitor chronic infections (e.g., hepatitis, HIV, syphilis).

• Assess immune system competence in recurrent infection or immunodeficiency.

• Guide allergy management and vaccine response evaluation.

Commitment to Excellence

• Consistent with Istidamah’s vision and values of innovation, respect, and safety, the department ensures:

• Ethical testing practices and transparent reporting.

• Patient-centered care, protecting confidentiality and dignity.

• Continuous training for laboratory professionals to maintain international competency.

Istidamah Medical Laboratories — Precision in Immunology, Protection through Science.

At Istidamah Medical Laboratories, our Hormones & Fertility Department provides comprehensive diagnostic services that help evaluate endocrine functions, fertility status, and hormonal balance in both men and women.
We combine advanced immunoassay technology with expert medical interpretation to deliver accurate, timely, and clinically meaningful results that support reproductive and hormonal health.

Our Services Include
Category Examples
• Thyroid Function Tests TSH, Free T4, Free T3, Anti-TPO, Anti-Thyroglobulin
• Reproductive Hormones (Female) FSH, LH, Estradiol (E2), Progesterone, Prolactin, Anti-Müllerian Hormone (AMH)
• Male Fertility Hormones Testosterone (Total & Free), FSH, LH, Prolactin
• Pregnancy & Ovulation β-hCG, LH surge detection, Ovulation monitoring
• Adrenal & Pituitary Hormones Cortisol, ACTH, DHEA-S, Growth Hormone, IGF-1
• Metabolic & Other Endocrine Markers Insulin, C-Peptide, PTH, Vitamin D, and other metabolic hormones

Technology & Quality

• Uses automated chemiluminescent immunoassay analyzers (CLIA / ECLIA) for high-sensitivity hormonal assays.

• Follows HCAC (2021), WHO, and CLSI standards for laboratory testing, calibration, and quality control.

• Implements Internal and External Quality Controls (EQA) to ensure precision and reliability.

• All testing procedures are performed by qualified specialists under continuous professional supervision.

Fertility Assessment & Clinical Collaboration

Our specialists collaborate closely with gynecologists, endocrinologists, and urologists to provide:

• Infertility evaluation for both partners.

• Ovulation monitoring and hormonal cycle assessment.

• Semen analysis and post-treatment hormone monitoring (in collaboration with our Microbiology & Semen Analysis Unit).

• PCOS, menopause, and thyroid-related fertility assessments.

Commitment to Care

• Aligned with Istidamah’s mission and values of integrity, compassion, and excellence, the department ensures:

• Patient privacy and respectful counseling.

• Comprehensive pre-test and post-test guidance for optimal interpretation.

• Safe sample handling, rapid turnaround, and evidence-based clinical reporting.

Istidamah Medical Laboratories — Where Science Supports Life and Fertility.

At Istidamah Medical Laboratories, our Microbiology Department plays a vital role in the detection, identification, and management of infectious diseases. Staffed by qualified microbiologists and consultants, we adhere to HCAC (2021) and WHO standards to ensure precision, safety, and reliability in every result.

Our Services Include
Category Examples
• Bacteriology Culture and sensitivity for urine, stool, wound, sputum, and blood samples¹
• Mycology Detection and identification of fungal infections (Candida, Aspergillus, Dermatophytes)
• Parasitology Microscopic examination and antigen testing for intestinal and blood parasites
• Virology Serological and molecular testing for viral infections such as Hepatitis, HIV, Influenza, and COVID-19
• Infection Control Screening for healthcare-associated pathogens (MRSA, VRE, ESBL, CRE)

Quality & Safety

• Follows HCAC Laboratory Accreditation Standards (2nd Edition, 2021) cluster on Medical Laboratory Operations, Infection Prevention & Control, and Laboratory Safety.

• Implements strict biosafety levels, autoclaving, and biological waste management protocols.

• Participates in External Quality Assessment (EQA) and Internal QC to ensure accuracy and reliability.

• Ensures patient safety and confidentiality at every step, as part of Istidamah’s core values of dignity, respect, and care.

Advanced Technology

• Automated culture identification and antibiotic sensitivity testing.

• Rapid antigen and molecular diagnostic systems for early infection detection.

• Integration with our Laboratory Information System (LIS) for accurate and timely reporting.

Distinguished Additional Services
• Home Sampling Service – convenient specimen collection at your location.
• Online Results Service – secure access to your reports anytime.
• Express Results Service – for urgent medical needs.
• Free Laboratory Consultations.
• Chronic Disease Monitoring Programs (Diabetes, Kidney, Liver).
• Specialized Panels for athletes, pregnant women, and children.

🧪 Comprehensive Medical Laboratory Testing

General Blood Tests (CBC, ESR, Blood Film)
Biochemistry Tests (liver, kidney, lipid profile, glucose, enzymes)
Hormonal Tests (thyroid, reproductive hormones, pregnancy)
Immunology and Autoimmune Tests
Vitamin and Mineral Level Analysis
Tumor Marker Tests
Therapeutic Drug Monitoring (TDM)
Viral and Bacterial Infection Tests (Hepatitis, HIV, COVID-19, etc.)

Main Services Provided by Istidamah Medical Laboratories

Home Visit – Sample Collection at Your Doorstep

Comprehensive Medical Laboratory Testing

Distinguished Additional Services

Istidamah Labs Departments

Patient Care & Safety

Quality & Safety Services

Patient Rights

Histopathology & Cytology Samples